UrgentMD: Rapid, high-quality
urgent care, available today!

UrgentMD is a one-stop solution for your urgent care needs.
From broken bones, to infections, to asthma, gastrointestinal conditions – and more –
we have a full care team waiting for you.

Available to all!

Our Services

Emergency physicians and nurses with the skills and training to handle most non-life-threatening illness/injury

Laboratory testing and processing on-site

Allied with Radimed, located next door, for all urgent radiology tests, as well as many other nearby partners

Equipped to handle most urgent care procedures

Unique partnership with TELUS Health Virtual Care provides 24/7/365 healthcare

Our Team

Dedicated Primary Care Practitioners offering a tailored health exam and ongoing primary care

Experienced Nurse Practitioners to facilitate treatments and follow-up

On-site Urgent Care Practitioners providing you with hospital-level care without a hospital-level wait

Dedicated Patient Care Coordinators to help you navigate the healthcare system

Our Founders

UrgentMD was founded by Dr. Alan Azuelos and Dr. Jonathan J. Cooperman,

who have a combined 40 years of emergency and executive medicine experience.

Dr. Alan Azuelos

Dr. Alan Azuelos is a distinguished figure in the medical industry, boasting an impressive 20-year tenure as an Emergency Doctor at the renowned Jewish General Hospital.

His commitment to healthcare excellence extends beyond the hospital walls, as he has also been a trusted provider of private healthcare services to corporations and the TV and film industry since 2000.

Dr. Jonathan J. Cooperman

Dr. Jonathan Cooperman is an Emergency Physician and a fellow of the Royal College of Physicians and Surgeons of Canada with over 15 years of experience.

He works as an attending physician and medical coordinator in the Emergency Department at the Jewish General Hospital and an Assistant Professor in McGill University’s Department of Emergency Medicine.

Dr. Alan Azuelos

Dr. Alan Azuelos is a distinguished figure in the medical industry, boasting an impressive 20-year tenure as an Emergency Doctor at the renowned Jewish General Hospital.

His commitment to healthcare excellence extends beyond the hospital walls, as he has also been a trusted provider of private healthcare services to corporations and the TV and film industry since 2000.

Dr. Jonathan J. Cooperman

Dr. Jonathan Cooperman is an Emergency Physician and a fellow of the Royal College of Physicians and Surgeons of Canada with over 15 years of experience.

He works as an attending physician and medical coordinator in the Emergency Department at the Jewish General Hospital and an Assistant Professor in McGill University’s Department of Emergency Medicine.

What medical conditions
do we treat?

Infections

  • Upper respiratory tract infections
  • Eye infections
  • Skin infections
  • Urinary tract/kidney infections
  • Pneumonia
  • Gastroenteritis (stomach flu)
  • STIs

Minor accidental injuries

  • Broken bones, stitching, suturing, and casting
  • Fractures and dislocations
  • Lacerations
  • Animal/insect bites

Chronic issues

  • Shortness of breath, mild asthma/COPD
  • Gastrointestinal conditions

And more

  • Ear, nose and throat complaints
  • Abdominal pain
  • Headaches
  • Low-risk chest pain
  • Cellulitis and abscesses
  • Kidney stones

For Employers


Customizable care services to keep your workforce healthy.

For Students

Healthcare services for international and out-of-province students who are not covered by RAMQ.

For Travellers

Multilingual services and simplified payment options to support your health during your stay.

Schedule an
appointment

To Schedule a Clinic Appointment

If you are an existing UrgentMD subscriber, call (514) 329-1999 or click the link below to make an appointment. In case of emergency, call 9-1-1 or go to the nearest Emergency Department.

Book a Clinic Appointment

To Schedule a Telehealth Appointment

If you are an existing UrgentMD subscriber and would prefer a virtual appointment, click below.

Book a Clinic Appointment

FAQ

General Information 
& Visit Requirements

Appointments at UrgentMD are not required but are highly recommended to ensure a fast and efficient experience. Members can book appointments in three convenient ways:
1. By calling our reception at 514-329-1999
2. Using our online booking platform
3. Walking in and booking in-person at our clinic

For your first visit to UrgentMD, please bring your Medicare card and any relevant medical information or records from your previous physician to ensure we have a comprehensive understanding of your medical history. Additionally, our doctors have access to the Dossier Santé Québec (DSQ), which provides us with information on all recent prescriptions and test results taken in Quebec.

UrgentMD is open seven days a week, including holidays, with the exception of Christmas and New Year’s Day. Our clinic hours are:
– Monday to Friday: 8:00 AM to 4:00 PM
– Weekends: 9:00 AM to 1:00 PM

Additionally, our members benefit from around-the-clock access to TELUS Virtual Care, which is available 24/7/365.

UrgentMD is a private clinic and is not part of the RAMQ network, enabling us to treat non-Quebec residents, immigrants, and visitors who are not eligible for RAMQ coverage. For Quebec residents, we have off-RAMQ practitioners available. Our services are accessible to both non-RAMQ and RAMQ-eligible individuals who seek private care.

At UrgentMD, our goal is to provide a fast and top-notch experience for all our patients. With a booked appointment, you can expect to be seen within 5 minutes of your scheduled arrival time. Please note that this is subject to any unforeseen emergencies that may arise.

You can provide feedback directly to your physician or send it privately to careteam@urgentmd.ca. Additionally, all patients receive a satisfaction survey after their visit to ensure we consistently listen to feedback and maintain top-quality service.

Medical Services and Care Options

UrgentMD is equipped to handle all non-life-threatening medical conditions. Our clinic, staffed by a team of emergency doctors and nurses, can treat a variety of ailments on-site, including:
· Upper respiratory tract infections
· Abdominal pain
· Ear, nose, and throat complaints
· Conjunctivitis and other eye infections
· Skin infections
· Broken bones, stitching, suturing, and casting
· Pneumonia
· Shortness of breath, asthma, and COPD
· Gastrointestinal conditions
· Urinary tract/kidney infections
· Kidney stones
· Lacerations
· Sexually transmitted diseases
· Fractures and dislocations
· Animal and insect bites
· Cellulitis and abscesses
· Headaches
· Low-risk chest pain
· Gastroenteritis

For serious, life-threatening emergencies, please go to the hospital emergency room.

Yes, UrgentMD provides COVID-19 testing and vaccinations. We also offer flu vaccinations, and our staff can assist you in scheduling your vaccination appointment.

At UrgentMD, our team comprises highly qualified healthcare professionals across two main divisions:

– Predictive Care Division: Staffed with family physicians and nurse practitioners who conduct annual physical exams and manage required follow-ups.
– Urgent Care Team: Consists of emergency practitioners who are on hand to address all acute episodic issues on the same or next day.

This integrated approach ensures comprehensive care coverage tailored to both ongoing health management and immediate medical needs.

While UrgentMD is not a pediatric clinic, we are equipped to treat individuals aged 16 and older. For younger children, we recommend consulting a pediatric specialist.

Yes, our healthcare practitioners provide mental health support, including consultations, monitoring and medication when needed. If specialized care is required, we can also provide a referral to a mental health specialist to ensure comprehensive support.

Yes, UrgentMD has a substantial network of specialists both in and around Westmount Square, as well as throughout the island of Montreal. Our service includes a referral from our healthcare practitioners, with coordination handled by our reception team when applicable.

No, UrgentMD is not equipped to handle life-threatening emergencies such as heart attacks or severe injuries. For any life-threatening conditions, please call 911 immediately and proceed to the nearest hospital.

Billing and Insurance

At UrgentMD, payment can be made in several convenient ways:

– Corporate Members: Payments can be processed through corporate credit cards, cheques, and Electronic Funds Transfers (EFTs).

– Non-Corporate Members: Acceptable methods include credit cards and cheques.

Please note that while we facilitate these payment methods, we do not process insurance claims directly, but we can provide necessary documentation for members to claim reimbursement from their insurance providers.

UrgentMD membership fees may be tax-deductible as a medical expense. We recommend consulting with your tax advisor to confirm eligibility based on your specific circumstances.

Our membership covers a wide range of services for non-life-threatening conditions. However, certain specialized services, lab tests, or procedures not included in the membership plan may incur additional costs. We’ll inform you of any extra charges beforehand so there are no surprises.

Yes, appointments with your family physician must be canceled at least 24 hours in advance. Cancellations made within less than 24 hours will incur a fee of $49.

Accessibility and Resources

Yes, you can access your medical records at any time. Simply request your records from your doctor at UrgentMD, and we will provide you with the necessary information.

UrgentMD is conveniently located in Westmount Square and is accessible via Atwater Metro. We offer parking options for our visitors, with validated parking for one hour for all our members. Additionally, there is underground parking available, as well as street parking for walk-ins.

Yes, UrgentMD has partnered with TELUS Health to provide Virtual Care services for all our members, available 24/7, 365 days a year at no additional charge. This service extends to your entire household, ensuring that you and your family have access to healthcare whenever you need it.

UrgentMD offers urgent care services in English, French and Spanish with support available in other languages.

Hear What Our Patients Have to Say

I was thoroughly impressed with the care I received. The staff was not only professional but also incredibly responsive, addressing my concerns immediately. The clinic’s central location made it easily accessible, which was a huge relief. I was in and out in no time, yet I never felt rushed. Highly recommended for anyone needing prompt and competent medical attention!

Lee Dermer

Affiliated Financial Services Inc.

Lors de ma visite, j’ai été extrêmement impressionné par la qualité des soins. Le personnel était compétent et très réactif, ce qui a grandement réduit mon temps d’attente. L’emplacement du centre est idéal, facilement accessible et bien placé. Je recommande vivement UrgentMD pour tous ceux qui recherchent des soins médicaux rapides et efficaces.

Anonymous

When I hurt my ankle while cycling, I found UrgentMD, and I’m so grateful I did! The quality of care was outstanding. Within minutes of my arrival, I was being treated by a highly skilled doctor. It’s comforting to know that such a reliable urgent care facility is available when you most need it.

Anonymous

UrgentMD has proven indispensable for our corporate needs. When one of our team members faced a sudden medical issue, the staff at UrgentMD were quick to respond with exceptional care. Their efficiency ensured minimal downtime, which is crucial in our line of work. The central location in downtown Montreal is also perfect for quick access during work hours. UrgentMD has set a high standard for urgent care in the city.

Chris Karambatsos

KRB Law

From the moment I arrived, the entire team was incredibly professional, welcoming, and efficient. I was particularly impressed with how quickly I received my results, which allowed me to get started on the right treatment without delay. UrgentMD exceeded my expectations with their exceptional service, making them my top recommendation for anyone in need of prompt, high-quality medical care.

Revital Bouganim

Gestion R&R

Our Westmount Square Healthcare Network